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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PROMETEi products

The group "New Technologies" offers for review the products of the plant PROMETEi: coal boilers, block-modular boilers, solid fuel boilers, cabinets, control units, boilers, heat accumulators, smoke pumps, chimneys, fuel tanks, snow melting plants, portable barbecues, coal
  • Coal PROMETEi
    Coal
    3BOM et al .
  • Portable barbecues PROMETEi
    Portable barbecues
    500x360x190, etc.
  • Snow melting plants PROMETEi
    Snow melting plants
    CM-N1, CM-N2, etc.
  • Fuel tanks PROMETEi
    Fuel tanks
    GSM-1, GSM-5, GSM-7.46, etc.
  • Chimneys PROMETEi
    Chimneys
    D115, D150, D180, etc.
  • Smoke pumps PROMETEi
    Smoke pumps
    DS-1-220-30 and others .
  • Heat accumulators PROMETEi
    Heat accumulators
    PROMETHEUS-230, PROMETHEUS-300, etc.
  • Boilers PROMETEi
    Boilers
    PROMETHEUS-230, PROMETHEUS-300, etc.
  • Cabinets and control units PROMETEi
    Cabinets and control units
    SHUK-380-PCHV-1, etc.
  • Solid fuel boilers PROMETEi
    Solid fuel boilers
    Prometheus-12, Prometheus-16, etc.
  • Block-modular boiler houses PROMETEi
    Block-modular boiler houses
    PROMETHEUS-Automaton-KMT-xx, etc.
  • Coal boilers PROMETEi
    Coal boilers
    PROMETHEUS Automaton-xx, etc.

NEW TECHNOLOGIES GROUP

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